Haven SA brings essential information, emergency contacts, legal guidance and trusted resources together in one accessible app — made for migrants, refugees and asylum seekers in South Africa.
Haven SA was created to bring important information, resources and support services together in one accessible platform for migrants, refugees and asylum seekers in South Africa.
Instead of searching across many websites, phone numbers and offices, users can open one app and find the guidance they need — clearly organised and easy to understand.
Simple, reliable information designed to help people move forward with confidence.
Quick access to important emergency contacts and information.
Clear, accessible information to help users better understand their rights.
Helpful information and links relating to immigration, asylum and refugee processes.
Find useful support information and essential services.
Important information and official resources brought together in one place.
Information designed to be more accessible across different languages and communities.
South Africa is home to people from many backgrounds and communities. Haven SA brings essential information together in a simple, accessible platform designed with migrants, refugees and asylum seekers in mind.
From the busy streets of Johannesburg to coastal towns and rural areas, the app is designed to work wherever you are — on any Android phone.
Getting started with Haven SA takes less than a minute.
Access the app from your phone — free on Google Play.
Explore emergency, legal, DHA, health and support resources.
Use the information and resources to find the appropriate help.
Haven SA is designed to be clear, fast and easy to use — even on slower connections and older Android phones.
Haven SA is an independent humanitarian technology
The goal is simple: bring essential information together in one place, in a way that is clear, trustworthy and accessible — especially for people who are navigating unfamiliar systems in a new country.
The app is free to download, does not require an account, and is designed to work well on any Android phone. Feedback from users and partner organisations helps shape what gets improved next.
Download Haven SA on Google Play.
Haven SA is an independent information and support platform. It is not a government department, law firm, immigration authority or emergency service.
Information is provided for general guidance and should not be treated as legal advice. Where appropriate, users should verify information with the relevant official authorities or qualified professionals.
Have feedback, suggestions or information that could help improve Haven SA? We'd love to hear from you.
Your privacy matters. This policy explains what information Haven SA does and does not collect, and how we handle it.
Last updated: January 2026Haven SA is an independent information and support platform for migrants, refugees and asylum seekers in South Africa. Haven SA is not a government department, law firm, immigration authority or emergency service.
This privacy policy applies to the Haven SA mobile application available on Google Play, and to this website.
Haven SA is designed to be privacy-respecting and minimal by default.
If you contact us by email, WhatsApp or Google Play review, you may choose to share information such as your name, contact details, or a description of your situation. We only use this information to respond to you.
The app may collect limited, non-identifying technical information to help us improve reliability, such as:
We do not collect your name, ID number, immigration status, or personal documents through the app.
We do not sell or rent your personal information. We may share limited information only where required by law, or with trusted service providers (such as Google Play) that help us distribute and operate the app.
The app is distributed through Google Play. Google's own privacy policy applies to your use of the Play Store. If you open a link to an external website or organisation from the app, that organisation's privacy policy applies.
We take reasonable steps to protect any information you share with us. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Haven SA is intended for general audiences. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us so we can remove it.
You may contact us at any time to ask what information we hold about you, to correct it, or to ask us to delete it.
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page.
If you have questions about this Privacy Policy, you can reach us through the contact options on our homepage.
Please read this before relying on any information in Haven SA.
Last updated: January 2026Haven SA is an independent information and support platform designed to help migrants, refugees and asylum seekers in South Africa find useful, clearly organised information in one place.
We bring together publicly available resources, contacts and guidance into an accessible app.
To be clear and transparent, Haven SA is not:
We do our best to keep information up to date and accurate. However, laws, procedures, contact details and services change frequently. Haven SA cannot guarantee that every piece of information is always current or complete.
Where appropriate, users should verify information with the relevant official authorities or qualified professionals before acting on it.
Nothing in Haven SA — including the app, this website, or any linked resource — should be treated as legal advice. Reading or using Haven SA does not create a lawyer-client relationship of any kind.
Haven SA may link to websites or services run by other organisations. We do not control those external sites, and we are not responsible for their content, accuracy or privacy practices.
Haven SA is provided "as is." To the fullest extent permitted by law, Haven SA and its developers are not liable for any loss, damage or harm arising from the use of, or reliance on, the information contained in the app or website.
If you find information that is out of date, incorrect or unclear, please let us know. Accurate feedback helps us improve Haven SA for everyone.
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